1. Balance & Refunds
No refunds will be made to your payment method. After a deposit has been completed, there is no way to reverse it. You must use your balance on orders from NextLevelGrowth.
You agree that once you complete a payment, you will not file a dispute or a chargeback against us for any reason. If you file a dispute or chargeback against us after a deposit, we reserve the right to terminate all future orders, ban you from our site, and reverse all followers/likes/views delivered to your or your clients' accounts.
2. Order Cancellations
Orders placed in NextLevelGrowth cannot be canceled or refunded once they have been submitted to the system. You will receive a refund credit to your NextLevelGrowth account if the order is non-deliverable or canceled by the system.
Misplaced or Private account orders will not qualify for a refund. Be sure to confirm each and every order before placing it.
3. Concurrent Orders
Fraudulent activity such as using unauthorized or stolen credit cards will lead to termination of your account. There are no exceptions.
Please do not use more than one server at the same time for the same page/link. We cannot give you correct followers/likes numbers in that case. We will not refund these orders.
4. Refill Policy
Some of our services come with a refill guarantee. The duration of this guarantee (e.g., 30 Days, Lifetime) is explicitly mentioned in the service title or description. If a drop occurs within the guaranteed period, we will refill the dropped amount at no extra cost. To request a refill, please open a support ticket with the relevant Order ID.
Please note that services labeled "No Refill" or without a stated guarantee period are not eligible for refills if a drop occurs.